Frequently asked questions
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Premium or Classic Trees?
Both our premium and classic trees come from the same fields and are cut at the same time. The classic trees may have charming imperfections, like a slightly wonky top or an uneven side, but they still offer great value and will last the season. If you're after perfection, though, our premium trees are your best bet.
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How do I look after my tree?
When your tree arrives, think of it like fresh flowers! We’ll cut the base for you, but if it’s left out of water for more than a few hours, we recommend cutting about 2cm off the trunk again before placing it in water. Trees absorb a lot of water, so check daily, especially in the first week. Keeping it away from heat sources will also help it stay fresh longer.
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Where do you deliver?
Our friendly team deliver in and around Peterborough. Use our postcode checker at the top of the page to see if we can deliver to you. You can choose delivery on Tuesday, Thursday, Saturday, or Sunday for just £5.
If you think we should deliver to you - let us know and we'll look into it
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How does delivery work?
We offer local delivery on Tuesdays, Thursdays, Saturdays, and Sundays. Order by 7pm the day before, and we’ll make sure it arrives the next day. If you’re out, you can leave a safe place for us to leave the tree, ideally with a bucket of water ready as we’ll freshly cut the base for you.
A tracking link will be provided on delivery day.
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What if I don't like the tree you send?
It's important to get the perfect Christmas tree and we work hard to do ensure you do. But if it’s not quite right, let us know within 48 hours. We’ll happily swap it out for another, subject to a £10 collect & redeliver charge.
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Why should I buy my tree from you?
We appreciate there are many places for you to find your Christmas Tree. With over 10 years of experience, we promise:
- If you're not happy, we'll replace it (£10 redelivery).
- We’ll help you choose the perfect tree for your home—whether you want slim, bushy, or something in between, just ask!
- We’ll cut the base before delivery, so it's ready to go straight into water.
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Sustainability and Real Trees
Real Christmas trees are a great sustainable choice. They’re carbon neutral, absorb CO2 while growing, and are fully biodegradable. We source from responsible farms in the UK and Denmark, ensuring the best trees while supporting sustainable practices. After Christmas, recycle your tree through local schemes to continue the eco-friendly cycle!
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Quality Commitment
We source our trees from the best farms in the UK and Denmark, visiting both each year to ensure we offer the finest trees possible. Whether you choose a premium or classic tree, you're getting a fresh, high-quality tree that’s been carefully selected to bring Christmas cheer to your home.